Viber/WhatsApp: (514) 555-0199
Logistics Background
Montreal's Most Trusted Service

From our office to your family's doorstep.

Secure door-to-door shipping to Metro Manila, Luzon, Visayas, Mindanao. Drop off your box in Montreal today.

Inquire About Rates Send Money In-Store

Door-to-Door Guaranteed. Secure, Global Remittances with Ria.

Real people handling your most important cargo.

No automated bots. No lost connections. Whether you are shipping to downtown Manila or a rural province in Mindanao, our Montreal-based team is here to ensure your box arrives safely.

Ship a Box

Delivering to Metro Manila, Luzon, Visayas, Mindanao.

Standard Balikbayan Box

One Standard Size 24" x 24" x 24"

Our rates are calculated based on your destination region in the Philippines.

Metro Manila
Luzon
Visayas
Mindanao
Contact Us for Rates

Send Money In-Store

The trans-Pacific logistics partner you can trust.

Today's In-Store Rate

1 CAD =

Visit our Montreal branch today to send money securely to your family at a competitive rate.

Rate may slightly differ in-store

Get Directions to Branch

Serving Montreal's Filipino Community

A local office you can walk into, people you can talk to, and services built around the way you send love home.

Local Montreal Office

Drop off your boxes in person at our Montreal location — no remote warehouses, no guesswork.

Ship & Send Money in One Trip

Balikbayan box shipping and Ria remittance under one roof. Save time, handle everything at once.

Built for Our Community

Locally operated, serving Filipino-Canadians in Montreal with care and familiarity.

Get in Touch

Visit Our Montreal Headquarters

Address

5432 Victoria Ave
Montreal, QC H3W 2P4

Operating Hours

Open Now

Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday: 10:00 AM - 4:00 PM

Contact

Shipping: (514) 555-0198

WhatsApp: (514) 555-0199

Email: info@surbo.ca

Request a Pick-up or Quote

Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing and using the Surbo website (surbo.ca), you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.

2. Service Description

Surbo provides door-to-door Balikbayan box shipping and Ria remittance services from Montreal, Quebec to the Philippines. This website is informational and provides a way to contact us. Content on this site does not constitute a binding offer.

3. Contact Form

Submitting the contact form constitutes a request for information or service, not a confirmed booking or contract. We will respond to inquiries at our earliest convenience.

4. Accuracy of Information

We make reasonable efforts to keep information on this site accurate and up to date, including exchange rates and business hours. However, we do not guarantee the accuracy, completeness, or timeliness of any information displayed. Exchange rates shown are indicative and may differ from the rate at the time of transaction.

5. Limitation of Liability

Surbo shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or reliance on information provided herein. Shipping and remittance services are subject to their own separate terms provided at the time of transaction.

6. Intellectual Property

All content, logos, and design elements on this website are the property of Surbo and may not be reproduced without written permission.

7. Third-Party Services

This site uses third-party services including Cloudflare (hosting and security), Resend (email delivery), and Ria (remittance processing). Your use of those services is subject to their respective terms and privacy policies.

8. Governing Law

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Quebec.

9. Contact

Questions about these terms may be directed to info@surbo.ca or by visiting us at 5432 Victoria Ave, Montreal, QC H3W 2P4.

Privacy Policy

Last updated: March 2026

1. Information We Collect

When you submit the contact form, we collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Your message content
  • Selected destination region
  • IP address (for rate limiting and abuse prevention)

2. How We Use Your Information

We use the information you provide solely to respond to your inquiry about our shipping and remittance services. We do not use your information for marketing purposes unless you explicitly opt in.

3. Data Storage and Processing

Your contact form submissions are processed and delivered via Resend (email delivery service). Our website is hosted on Cloudflare Pages. These services may process your data in accordance with their own privacy policies.

4. Third-Party Sharing

We do not sell, trade, or otherwise share your personal information with third parties, except as necessary to operate our services:

  • Resend — processes email delivery of your contact form submission
  • Cloudflare — provides hosting, CDN, and security services (including Turnstile anti-bot verification)

5. Cookies and Tracking

This website does not use cookies for tracking or analytics. Cloudflare may set essential security cookies as part of its service. We do not use any third-party analytics or advertising trackers.

6. Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry and for reasonable record-keeping purposes. You may request deletion of your data at any time.

7. Your Rights Under PIPEDA and Quebec Law 25

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Law 25, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for future use of your information

To exercise any of these rights, contact us at info@surbo.ca.

8. Children's Privacy

This website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be reflected on this page with an updated revision date.

10. Contact

For privacy-related questions or requests, contact us at info@surbo.ca or visit us at 5432 Victoria Ave, Montreal, QC H3W 2P4.